Content creation (DOCM)
The planning, design and creation of information content, to be delivered electronically or otherwise. This includes managing the quality assurance and publication process.
Level 2 Develops an understanding of publications support activities such as drafting, illustrating, printing, etc. Develops a broad understanding of technical publication concepts, tools and methods and the way in which these are implemented. Works with colleagues and clients to create new sections of technical documentation through all stages of the publication process as support literature.
Level 3 Designs individual documentation plans for documentary items. Organises reviews of draft material. Manages the configuration of documentary items and documentation project files, within own area of responsibility. Organises final review and testing of documentary items.
Level 4 Determines the documentation needs of users. Designs individual documentation plans. Creates drafts for review of information format and content. Organises the production and distribution of approved documentary items. Manages the configuration of documentary items and documentation project files, within own area of responsibility.
Level 5 Develops standards and procedures to support documentation strategy. Designs overall support information package plans. Manages small teams of authors, ensuring that they are aware of and work to relevant standards. Advises on appropriate documentation formats and documentation systems to satisfy requirements. Organises reviews of draft material.
Level 6 Develops strategies for the delivery of support information, including preferred media, rules for format of content, and reprographics strategy if relevant. Manages documentation projects, ensuring that adequate procedures, standards, tools and resources are in place and implemented to ensure the appropriate quality of material developed by document content creators within the organisation.