Non-functional needs analysis (UNAN)
The establishment, clarification and communication of non-functional requirements for usability and utility, for example screen design/layout, response times, capacity, resilience. The analysis of the characteristics of users and their tasks and the technical, organisational and physical environment in which products or systems will operate.
Level 3 Applies tools and methods to identify the non-functional requirements of users, their characteristics and tasks and the technical, organisational and physical environment in which the product or system will operate.
Level 4 Selects and uses tools and methods to establish, clarify and communicate the non-functional requirements of system users, their characteristics and tasks and identifies the technical, organisational and physical environment in which complex products or systems will operate.
Level 5 Advises on tools and methods to be used and clarifies and communicates the non-functional requirements of system users, their characteristics and tasks and the technical, organisational and physical environment in which products or systems will operate.