Human factors integration (HFIN)
Achievement of optimum levels of product or service usability, by ensuring that project and enterprise activities take account of the user experience.
Level 5 Advises on achievement of usability (including health and safety and accessibility) for IT products and services.
Level 6 Is responsible for organisational commitment to high standards in all aspects of the interaction between users and deployed technology – the user experience.
Level 7 Acts to influence the perception of the enterprise, in relation to ergonomics and the user experience of deployed IT products and systems, and to ensure that this is addressed in future design.