Skills Framework for the Information Age
Version 3.0

SFIA 3.0

Framework summary

The purpose of SFIA

How SFIA works

How SFIA is used

Levels of responsibility

Skills

Index of skill definitions

Skill definitions

Strategy & planning

Development

Business change

Service provision

Procurement & management support

Ancillary skills

Moving from SFIA 1 or 2

SFIA 3: changes in detail

Useful stuff

© 2005 The SFIA Foundation
www.sfia.org.uk
info@sfia.org.uk


In this section:

Procurement & management support

Supplier relationship management (SURE)

Quality

Resource management


<< Service desk and incident management (USUP) | Supplier relationship management (SURE) >>

Procurement & management support

Supply management

Procurement (PROC)

The management of, or provision of advice on, the procurement of goods and services.

Level 5 Clarifies specifications for key products and services. Investigates the technical and commercial options for fulfilling the requirements, including possible sources of supply, and agrees the preferred options and potential suppliers with the business. Ensures that suppliers are approved in accordance with company procedures. Manages the tender, evaluation and acquisition process with expert assistance as required. Negotiates with preferred suppliers, drafts contracts and technical schedules, develops acceptance procedures and criteria. Places contracts. Implements, maintains and disseminates procurement strategy, policy, standards, methods and processes.

Level 6 Leads the procurement process, from clarifying a specification to placing contracts, including identifying opportunities for business improvement. Ensures that the implementation of procurement strategies and evaluation criteria are in line with procurement legislation. Where no corporate policy exists, establishes procurement strategy, policy, standards, methods and processes. Agrees and meets budgets for the procurement of products and services.