Skills Framework for the Information Age
Version 3.0

SFIA 3.0

Framework summary

The purpose of SFIA

How SFIA works

How SFIA is used

Levels of responsibility

Skills

Index of skill definitions

Skill definitions

Strategy & planning

Development

Business change

Service provision

Procurement & management support

Ancillary skills

Moving from SFIA 1 or 2

SFIA 3: changes in detail

Useful stuff

© 2005 The SFIA Foundation
www.sfia.org.uk
info@sfia.org.uk

<< Skills | Skill definitions >>

Index of skill definitions

Strategy & planning

Information strategy

Information management (IRMG)

Advice and guidance

Consultancy (CNSL)

Technical specialism (TECH)

Business/information systems strategy and planning

Research (RSCH)

Innovation (INOV)

Business process improvement (BPRE)

Strategic application of information systems (STPL)

Business risk management (BURM)

Information security (SCTY)

Information assurance (INAS)

Technical strategy and planning

Systems architecture (ARCH)

Emerging technology monitoring (EMRG)

Continuity management (COPL)

Software development process improvement (SPIM)

Network planning (NTPL)

Methods and tools (METL)

Development

Systems development

Systems development management (DLMG)

Data analysis (DTAN)

Systems design (DESN)

Network design (NTDS)

Database design (DBDS)

Programming/software development (PROG)

Safety engineering (SFEN)

Web site specialism (WBSP)

Systems testing (TEST)

Human factors

Systems ergonomics (HCEV)

Content creation (DOCM)

Non-functional needs analysis (UNAN)

Usability evaluation (USEV)

Human factors integration (HFIN)

Installation and integration

Systems integration (SINT)

Porting/software integration (PORT)

Systems installation/decommissioning (HSIN)

Business change

Business change management

Business analysis (ANAL)

Programme management (PGMG)

Project management (PRMG)

Business process testing (BPTS)

Change implementation planning and management (CIPM)

Organisation design and implementation (ORDI)

Benefits management (BENM)

Relationship management

Stakeholder relationship management (RLMT)

Service provision

Infrastructure

Configuration management (CFMG)

Change management (CHMG)

Capacity management (CPMG)

System software (SYSP)

Security administration (SCAD)

Radio frequency engineering (RFEN)

Availability management (AVMT)

Financial management for IT (FMIT)

Operation

Data protection (DPRO)

Application support (ASUP)

Management and operations (COPS)

Network control and operation (NTOP)

Database administration (DBAD)

Service level management (SLMO)

User support

Network support (NTAS)

Problem management (PBMG)

Service desk and incident management (USUP)

Procurement & management support

Supply management

Procurement (PROC)

Supplier relationship management (SURE)

Quality

Quality management (QUMG)

Quality assurance (QUAS)

Quality standards (QUST)

Compliance audit (COMP)

Safety assessment (SFAS)

Resource management

Project office (PROF)

Asset management (ASMG)

Information systems coordination (ISCO)

Client services management (CSMG)

Professional development (PDSV)

Resourcing (RESC)

Ancillary skills

Education and training

Education and training management (ETMG)

Training materials creation and maintenance (TMCR)

Education and training delivery (ETDL)

Sales and marketing

Account management (ACMG)

Marketing (MKTG)

Selling (SALE)

Sales support (SSUP)