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SFIA Skill

Human factors integration HFIN

Achievement of optimum levels of product or service usability, by ensuring that project and enterprise activities take account of the user experience.

Human factors integration: Level 7

Acts to influence the perception of the organisation, in relation to ergonomics, and the user experience of deployed IT products and systems, and to ensure that this is addressed in future design.

Human factors integration: Level 6

Is responsible for organisational commitment to high standards in all aspects of the interaction between users and deployed technology - the user experience.

Human factors integration: Level 5

Advises on achievement of usability (including health and safety and accessibility) for IT products and services.