SFIA Skill
Programme and project support office PROF
The provision of support and guidance on programme and project management processes, procedures, tools and techniques to programme and project managers and their teams. The use of project management software. The development, production and maintenance of time, resource, cost and exception plans. The tracking and reporting of progress and performance of projects (including those performed by third parties). The maintenance of programme and/or project files and the repository of lessons learned on previous projects and programmes. The servicing of programme/ project control boards, project assurance teams and quality review meetings. The analysis of performance and the maintenance of metric data and estimating models. The administration of project change control, including use of configuration management systems.
Programme and project support office: Level 5
Takes responsibility for the provision of project office services, either to a large project or to a number of projects within an organisation. May also be responsible for the provision of programme office services. Advises on the available standards, procedures, methods, tools and techniques. Evaluates project and/or programme performance and recommends changes where necessary. Contributes to reviews and audits of project and programme management to ensure conformance to standards.
Programme and project support office: Level 4
Takes responsibility for the provision of Project Office Services to a small project. Uses and recommends project control solutions for planning, scheduling and tracking projects. Sets up and provides detailed guidance on project management software, procedures, processes, tools and techniques. Supports programme or project control boards, project assurance teams and quality review meetings. Provides basic guidance on individual project proposals. May be involved in some aspects of supporting a programme by providing a cross programme view on risk, change, quality, finance or configuration management.
Programme and project support office: Level 3
Uses recommended project control solutions for planning, scheduling and tracking projects. Sets up project files, compiles and distributes reports. Provides administrative services to project boards, project assurance teams and quality review meetings. Provides guidance on project management software, procedures, processes, tools and techniques.
Programme and project support office: Level 2
Assists with the compilation of project management reports. Maintains programme and project files from supplied actual and forecast data.